I'm Naveen Ravichandran.

Through this program, I gained hands-on experience in building and managing enterprise IT environments. The program covered networking fundamentals such as routing, switching, VLANs, and wireless technologies, along with system administration in both Windows Server and Linux. I developed skills in configuring Active Directory, DNS, DHCP, and Group Policies, as well as working with virtualization platforms like VMware, Hyper-V, and Proxmox. I also learned to implement security practices including firewalls, VPNs, and access controls, while using scripting tools like PowerShell and Bash to automate system tasks. This training strengthened my ability to troubleshoot, secure, and optimize network and system infrastructures, preparing me to support modern business IT operations effectively.

During my Bachelors degree, I studied a wide range of computer science and IT subjects that built a strong foundation in both programming and system administration. My coursework included C, C++, Java, and .NET programming, as well as web technologies such as XML and PHP. I gained knowledge in operating systems, digital computer architecture, computer networks, microprocessors, and the Internet of Things, alongside practical labs that developed my hands-on technical skills. I also studied relational database management systems (RDBMS), software engineering, and multimedia applications, which strengthened my understanding of software development and system design. Additionally, I developed analytical thinking through applied mathematics and problem-solving, and enhanced my communication and teamwork abilities through soft skills and business communication courses.

Here are some of my core technical skills and areas of expertise:

• Windows Server & Linux Administration
• Networking (TCP/IP, DNS, DHCP, VLANs, Firewalls)
• Active Directory Management
• Virtualization (VMware, Hyper-V, Proxmox)
• PowerShell Scripting & Automation
• Structured Cabling (Copper & Fiber)
• Monitoring & Support Tools (Zabbix, Zimbra, OwnCloud, Apache Guacamole)

Delivered excellent customer support by resolving technical and POS issues quickly, applying troubleshooting, system support, and operational skills directly transferable to IT environments.